Once payment and registration applications are received and processed, you will be added to our VIP package which includes visits at any time needed.

Payment is required at the time of service unless your medical or travel insurer has contacted Doctors @ Your Home prior. We accept cash, travelers checks and all major credit cards. We do not accept personal checks.

No. There is no need to register for our services. Simply call us at 1-888-933-3305 and a Doctor @ Your Home representative will connect you with one of our many qualified doctors, nurses, or nurse practitioners to visit you at your requested location.

After you have spoken with one of our representatives we will assess the situation and dispatch a licensed medical practitioner to your home, hotel, or office within 60 minutes or less.

We accept most travel insurance plans. Regarding patients with domestic PPO and HMO insurance policies, we are fee for service – meaning that we require payment at the time of service via cash or credit card. We also do not participate in Medicare or Medicaid.

It would be up to you to file a claim with your insurance company for any possible reimbursement. Please understand that many insurance companies may not reimburse you for the cost of the medical services or, if they do, you may be responsible for a large part of the overall cost. If you are interested in being reimbursed by your health insurance company, you are advised to speak with them prior to requesting treatment from us. Doctors @ Your Home will provide a bill of service should you be reimbursed.

Please call 911 immediately. Doctors @ Your Home, Inc. is not a substitute for a Trauma Center or an Emergency Room.

Yes. Our doctors are trained in pediatric and adult urgent care medicine.

Your medical record is a confidential document. We will always maintain security of personal health information at all times. We will ensure that this information is only made available to authorized personnel and to your primary care doctor in accordance with the Privacy Act.