Terms of Service

Doctors @ Your Home, Inc.

Effective Date: May 15, 2026

1. Acceptance of These Terms

Welcome to Doctors @ Your Home. These Terms of Service govern your access to and use of the website located at doctorsatyourhome.com, including any pages, forms, features, content, and services made available through the website.

By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the website.

2. About Doctors @ Your Home

Doctors @ Your Home, Inc. provides information and access to concierge medical house-call services, home-based care services, telehealth services, and related medical support services in certain locations.

Services may vary by city, state, country, clinician availability, licensing requirements, and the nature of the requested care. Submission of a request through the website does not guarantee that a provider will be dispatched or that services will be available in your area.

3. Not for Emergencies

This website and the services described on it are not a substitute for emergency medical care.

If you or someone else is experiencing a medical emergency, including but not limited to chest pain, severe shortness of breath, uncontrolled bleeding, signs of stroke, loss of consciousness, or any condition that may be life-threatening, call 911 or seek immediate emergency medical attention.

Doctors @ Your Home is not an emergency room, trauma center, or emergency response service.

4. No Medical Advice Through Website Content

The information provided on this website is for general informational purposes only. It should not be considered medical advice, diagnosis, or treatment guidance for any specific individual.

You should not rely on website content as a substitute for consultation with a qualified healthcare professional. Medical decisions should be made in consultation with a licensed provider who can evaluate your specific circumstances.

5. No Provider-Patient Relationship Created by Website Use

Using this website, submitting a contact form, requesting a visit, sending a message, or viewing telehealth information does not by itself create a physician-patient, provider-patient, or other clinical relationship.

A provider-patient relationship is established only when Doctors @ Your Home or one of its affiliated clinicians formally accepts the patient for care and begins providing medical services.

6. Visit Requests and Communications

The website may allow you to submit requests for service, contact inquiries, or messages. When doing so, you agree to provide accurate and complete information.

You understand that:

• Website submissions may not be reviewed immediately.
• A submitted request is not a confirmed appointment unless and until Doctors @ Your Home confirms it.
• Response times, visit availability, and dispatch timing may vary.
• For urgent medical matters, you should call the office directly or seek emergency care when appropriate.

Please avoid submitting highly sensitive medical information through general website forms unless specifically requested to do so by Doctors @ Your Home through an appropriate process.

7. Telehealth Services

Doctors @ Your Home may provide access to telehealth services through third-party platforms, including Doxy.me or other authorized telehealth technologies.

Telehealth availability may depend on:

• Provider availability
• Patient location
• Clinician licensing requirements
• The medical appropriateness of telehealth for the condition presented
• Applicable federal, state, and local laws

Your use of any third-party telehealth platform may also be subject to that platform's own terms of use and privacy practices.

Telehealth is not appropriate for every condition. A clinician may determine that an in-person evaluation, urgent care visit, emergency room visit, or another form of care is more appropriate.

8. Fees, Payment, and Insurance

Fees for services may vary based on location, timing, service type, travel distance, and other factors described on the website or communicated by Doctors @ Your Home.

Unless otherwise stated or arranged in advance:

• Payment may be required at the time services are rendered.
• Insurance reimbursement is not guaranteed.
• Patients are responsible for confirming any coverage or reimbursement directly with their insurer.
• Any pricing shown on the website is subject to change and may not apply in every location or circumstance.

Doctors @ Your Home may provide documentation of services when appropriate, but does not guarantee that any insurer will reimburse the patient.

9. User Responsibilities

By using this website, you agree that you will not:

• Use the website for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the website's security or functionality
• Use automated systems to scrape, copy, or overload the website
• Misrepresent your identity or the reason for your request
• Submit threatening, abusive, harassing, or inappropriate content

Doctors @ Your Home reserves the right to restrict or terminate access to the website for misuse.

10. Website Content and Intellectual Property

All website content, including text, graphics, logos, photographs, videos, layout, design elements, trademarks, and other materials, is owned by or licensed to Doctors @ Your Home unless otherwise stated.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, modify, or commercially exploit website content without prior written permission.

11. Third-Party Links and Tools

This website may contain links to third-party websites, services, telehealth tools, public health resources, or other external platforms. These links are provided for convenience only.

Doctors @ Your Home does not control and is not responsible for:

• Third-party website content
• Third-party privacy practices
• Third-party security practices
• The accuracy or availability of external resources

Your use of third-party websites and tools is at your own risk.

12. Website Availability

Doctors @ Your Home strives to maintain website functionality, but does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may be updated, modified, suspended, or discontinued at any time without notice.

13. Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

Doctors @ Your Home makes no warranties or representations regarding:

• The accuracy, completeness, or timeliness of website content
• The uninterrupted operation of the website
• The absence of viruses, malware, or technical issues
• The availability of services described on the website in any particular location

Nothing in these Terms limits any rights that cannot legally be waived under applicable law.

14. Limitation of Liability

To the fullest extent permitted by law, Doctors @ Your Home, Inc., its owners, officers, employees, contractors, affiliates, clinicians, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• Your use of or inability to use the website
• Reliance on website content
• Delays or errors in online submissions
• Third-party platforms or linked websites
• Unauthorized access to or alteration of website communications

This limitation does not apply where prohibited by law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Doctors @ Your Home, Inc. and its affiliates from claims, losses, liabilities, damages, and expenses arising out of:

• Your violation of these Terms
• Your misuse of the website
• Your submission of false or unlawful information
• Your violation of any law or third-party right

16. Privacy

Your use of this website is also governed by our Privacy Policy.

To the extent Doctors @ Your Home creates, receives, maintains, or transmits protected health information in connection with healthcare services, such information is handled in accordance with applicable healthcare privacy laws and the organization's HIPAA Notice of Privacy Practices, where applicable.

17. Changes to These Terms

Doctors @ Your Home may update these Terms of Service from time to time. Any revised version will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles, unless otherwise required by applicable law.

19. Contact Us

For questions regarding these Terms of Service, please contact Doctors @ Your Home through the website contact form or by phone:

Doctors @ Your Home, Inc.

Phone: 1-888-933-3305